Price List

 We are proud to offer competitive and transparent pricing. Here’s a detailed explanation of how our pricing and billing works:

Fixed Rate Jobs

• No Call Out Charges: Fixed rate jobs do not incur call out charges. You only pay the fixed price unless additional work is requested.

Call Out Charges

• Initial Charge: Our call out charge includes the first hour of investigation, labour, fault finding, sourcing parts, or anything else.
• Incremental Charges: After the first hour, we charge in half-hour increments. This means anything between the 1st and 30th minute after the previous time slot is billed as an additional half hour.

No Additional Fees

• We do not charge for parking, ULEZ, or congestion zones. These are all included in the price.

Online Bookings: 

 Online bookings cannot be made earlier than 12 hours in advance. 

Discounts applied to all online bookings.

Deposit required to complete online booking.

Cancellation Policy

• No cancellation charges apply if the job/visit is cancelled at least 12 hours before the beginning of the scheduled time slot.
• If booking amendments or cancellations made less than 12 hours prior must be done over the phone and we will do our best not to apply cancellation fee.
• No cancelation fee applied when  cancelled within 24 hours
• Failing all the above will result in 50% value of the booking cancelation fee.

Access Issues

• If there is no access to the property, a half-hour charge will be applied.
• If we are unable to perform the work for reasons beyond our control (other than our own fault), a minimum of half-hour charge will be applied.

Any person or business  booking our services are responsible to cover all costs.

We do take payments in full immediately after the job have been completed. 

All Online bookings require upfront payment.

Credit/Debit Card

• We do take card payments on site and over the phone.
• Online bookings paid by card  at the time of booking.
• We can take cash payments on site

Bank Transfer

• Details provided on the invoice.
• Ensure to include the invoice number as a reference.
• Mainly used to pay larger sums and deposits.

We are not currently adding VAT to our charges. Take advantage of our VAT-free pricing while it lasts!